Welcome to PHWIN! To make your experience as easy as possible, the following few lines state in detail the Terms and Conditions agreed upon on signing up for our portal. When you know these rules it will be easy for you to maximize your enjoyment in the games whilst conforming to the set legal and proper outlook that we as a company uphold.
Explanation of Terms and Conditions
These terms and condition of any website also act as legal instruments that binds the website owner -PHWIN and its user. He briefly explains the roles, duties and entitle relating to the affiliation of both parties. In particular, you will agree to these Terms and Conditions if you register on this website, if you access the platform, and if you use its services. PHWIN also preserve the right to bring changes in these terms as the clients will be informed through their emails and notifications.
Permission to use the services of PHWIN
Due to the legal requirements of play, the PHWIN also has restrictions in terms of user eligibility.
Age requirements
This account must be min. 18 years old to register and participate in games. It is also important to report that the account verification may begin with the request for identification of the age.
Legal compliance
Users are hereby provided with the information that making use of this software commonly known as PHWIN’s terms and conditions is legal in their respective countries. PHWIN does not accept any kind of legal advice, thus it is up to the player to follow the laws of the country.
Restricted users
Users that the program is prohibited to be used by includes public official, gaming employee or those using the PHWIN in the restricted territory. This will also help stich the company to the necessary requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).
Sign up and user control
It is highly advisable to have and most of our services require you to have a PHWIN account. This means that security and compliance will be properly managed to achieve the goals set out for this fiscal year.
Account creation
In the course of sign up, additional data are required to be truthful and includes full name, address, email, and phone number. These details need to be updated so that one’s account does not get locked off.
Single account policy
A single user is allowed to have an account with the forum. In case where the violation occurs with multiple accounts, the Account Holder agrees that PHWIN has the authority to terminate all accounts involved.
Verification process
Like most comparable services, KYC is used at PHWIN to ensure identity of users is well established. This also involves producing ID including government issued, identification of address.
Inactive accounts
This is considered idle accounts for 12 months or more and what you’ll notice is that it will start charging a Php 500 fee monthly until it is either reactivated or the balance is just zero.
PHWIN terms and conditions – Deposits and withdrawals
The services that PHWIN’s terms and conditions offers is much more enjoyable if the funds are managed appropriately. The following are the conditions governing deposits and withdraws.
Payment methods
The accepted payment options are bank transfers extend into credit/debit card payments and e-wallets recognized by PHWIN. Charges may be attracted depending on this method selected.
Minimum deposits
The initial membership fee is of Php 1000, considerably refundable in the first 30 days of membership only.
Wagering requirements
Clients have to play the deposited money at least one time before requesting a withdrawal.
Withdrawal process
Their withdrawal is processed through the verification process, and for this, a user may be asked to upload more documents. Each payment method takes a different amount of time in processing.
| Payment Method | Processing Time | Fees |
| Bank Transfer | 2-5 business days | May apply |
| E-Wallets | Within 24 hours | Varies |
| Credit/Debit Card | 3-7 business days | Varies |
Fees and taxes
PHWIN is in accordance to the laws of the Philippines and it is the responsibility of users to pay taxes on any winnings.
Bonuses and promotions
PHWIN has a number of promotions to ensure you can always get value added to your online gaming. However, these come with specific Terms and Conditions and costs associated with each of these services.
Eligibility for bonuses
For these bonuses to be awarded users must meet certain conditions such as being a first time depositor among other conditions set within promotional campaigns.
Wagering requirements
Bonus amounts must be wagered before the money can be withdrawn by the customer. For instance, a 10x wagering requirement of Php 1,000 bonus present to the users required a bet of Php 10,000 before they can be permitted to withdraw.
Abuse of promotions
Promotional abuse, for instance, holding more than one account to qualify for a bonus, is not allowed in any way. The following penalties may be imposed on violators including disqualification, exclusion and surrender of all earnings.
Responsible gaming
Responsible gaming is one of the core values of PHWIN and thus, the site has programmed ways through which the users can control the game plays.
Self-exclusion
The users can ask for the option of self-ban, within which they cannot access the servers. However, while making these changes, access to accounts will be limited for an unspecified period.
Setting limits
Players can also choose to set deposit, wager or time limits, to control their game habits in the most effective manner.
Prohibited activities
To maintain a fair and secure platform, PHWIN strictly prohibits the following activities:
Fraud and cheating
You are not allowed to play any kind of fraud, collusion, or being a bot with your hand for unfair favour.
Unauthorized access
Criminal or unauthorized attempts to break into our software or platform is a misconduct of the PHWIN’s terms and conditions.
Money laundering
All the transactions are controlled to exclude financial misdeed, and the violators could be charged.
Privacy and Data Protection PHWIN Terms and Conditions
We take user privacy very seriously and keep your data safe.
- It uses data from you, also known as personal data, for account verification, processing transactions and improving services.
- PHWIN will share data with third parties of authorized such as payment processors or regulatory bodies for legal purposes.
- Information for the user is protected using advanced encryption and secure servers.
Intellectual property
- All contents on PHWIN’s platform are owned by PHWIN, including logos, software and images.
- PHWIN’s intellectual property cannot be used, reproduced or distributed without authorization.
- The platform’s content can not be used for commercial purposes by the users if there is no prior permission.
Liability limitations
PHWIN’s terms and conditions provides its services “as is” and assumes no responsibility for:
- The technical issues that cause interruptions.
- Losses during gameplay through financials.
Dispute resolution
These disputes can be reported through email or live chat. Discrepancies are resolved by reference to PHWIN’s server logs.
Account closure and termination
Specifically, PHWIN’s terms and conditions reserves the right to terminate accounts for example if its observes fraudulent activity, or if the account is being used in breach of terms.
User-initiated closure
Customers can always close their accounts whenever they wanted, if they contact customer support and withdraw the remaining balance.
But, platform termination initiated by the platform
Without notice your accounts can be terminated if they were involved in the violations, like fraud or cheating.
Governing law Jurisdiction
PHWIN operates under Philippine laws, and acquires authority from PAGCOR regulations. Disputes will be resolved by Philippine courts.
Amendments to terms
However, PHWIN may update these terms at any time. If users would like to be notified of their messages (via email or platform announcements) they can opt to receive these notifications. The user is liable to keep a record of updates. Final Note: To be sure that you have a secure and pleasant PHWIN experience, you should understand these Terms and Conditions. Play it responsibly, always within the rules.
